Latest Customer Survey Results

"It's just a better experience" with Certero

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100% Overall satisfaction

It’s Just a Better Experience! The results testify the great level of attention Certero pays to its customer requirements.

Consistent results throughout the years of 100% satisfaction, confirms that we continually implement customer feedback in the development of our solutions to drive real customer value.

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100% Overall quality of products

Certero are delighted to hear that our customers are feeling the delivery of Certero’s aims on providing superior quality solutions (compared to 73% for the competition*). With  the repeated high-level results in quality of products, Certero continue to thrive year-on-year in providing the market with compelling and unique solutions.

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100% Staff Technical Competency

Certero prides itself on world class customer support – and our customers  think so too! From solution advice and guidance through to implementation support and maintenance, we have maintained the 100% rating we achieved last year. This compares favourably with our competition who only achieved 80% worldwide*.

Through doing business well and focusing on our customer needs we will continue to build on already strong credentials and deliver outstanding service throughout 2017.

* Source Microsoft CSAT survey