Certero Careers

The Role

This is a highly varied role that requires a passionate, motivated, self-starter. You will initiate the coordination and implementation of processes and procedures and frequently have responsibility for specific projects and tasks. The role requires a hands-on individual with the skills and experience to deliver excellent customer service to both internal and external customers and support the global sales team and the wider business operations to ensure the success of the organisational strategy. With significant growth ahead, this is a unique opportunity to help elevate our business/sales operations team to be a true Centre of Excellence. You will maintain knowledge about the strategy, products and aims of Certero and be able to perform the duties of the role in a professional manner to provide support to professionals, either as part of a team or individually.

Responsibilities

This role covers a variety of responsibilities, including but not limited to:

• Working closely with line manager and management team to help drive forward the function.
• Management and processing of all business and sales operational activities, including but not limited to:
  • Presentations
  • Sales Proposals
  • Quotes
  • Pricing
  • Statement of Works
  • Purchase Orders
  • Invoices
  • Software licensing records/keys
• Maintain accurate and up-to-date records of all sales activities in the CRM system.
• Utilise various tools and methods, such as spreadsheets, databases, dashboards, or CRM systems, to collect, organize, and visualize the data.
• Analysis and interpret data to provide reporting, insights and recommendations to the sales team and wider business based on the data analysis.
• Assist in tracking and reporting on sales targets and plans.
• Help the Sales team to implement sales campaigns, initiatives, or programs, and measure their effectiveness and impact.
• Liaising with Sales and Partner teams to ensure Customer and Partner requests are handled quickly and efficiently whilst also establishing and maintaining strong relationships.
• Initiate and follow up review calls with existing customers and partners.

Key Skills and Experience

• Understand financial and sales administrative processes & procedures.
• Knowledge of sales strategies and customer relationship management
• Have practical experience of CRM Database software.
• Strong technical skills and confidence using and learning multiple systems
• Advanced knowledge of Excel (pivot tables, VLOOKUP, formulas) is essential.
• Ability to analyse data and generate reports
• Knowledge and experience of Microsoft packages, including Teams, OneDrive, SharePoint, MS Planner, PowerPoint and Word.
• Strong communication and interpersonal skills.
• Strong organizational, prioritisation and time management skills.
• Effective problem-solving and decision-making skills
• Attention to detail and accuracy in managing business processes
• Have a process-oriented mindset with the ability to write and improve procedures.
• Have flexibility and adaptability to changing business needs
• Be a quick learner who enjoys a challenge and is looking to grow your career with an exciting company.
• Be energetic, determined, positive, goal focussed and consistent - even under pressure.
• Be able to build trust and demonstrate integrity in all circumstances.

The Role

Due to the continuous success of our bespoke solutions, we are looking for an experienced Senior Developer with 5+ years of commercial experience developing web-based software solutions in C#.

Reporting to the Development Manager, you will be a solid team player who works well within a team and is also capable of working fully independently to strict deadlines.

Assignments will typically include actively developing new features and enhancements in the Certero products following an adapted Agile Methodology, which will include requirements gathering and analysis, solution design and development.

This is an exciting opportunity for an experienced developer with that little bit extra who is looking for the next challenge in their career and can complete the full development Lifecyle within a team or as an individual.

Key Skills and Experience

Essential

• 5 years commercial experience in C#
• Frontend development technologies including Blazor, HTML, CSS and JavaScript
• Knowledge of the ASP.NET Core and design / architectural patterns such as MVC
• The consumption of data from web services using technologies such as web APIs, OAuth and gRPC
• A solid understanding of writing SQL statements and schematic database design
• Excellent troubleshooting and communication skills
• Understanding of Azure and AWS

Desirable

• Practical experience of Oracle, IBM, Linux, Solaris or Apple based devices is highly desirable
• Knowledge of Entity Framework
• Exposure to Java for Android, Objective C or Swift
• Infrastructure and / or database design
• Scripting on a Linux or Unix based system
• Experience building user interfaces with React

Qualities

• Highly motivated and driven developer who can work on their own or as part of a team
• Excellent communications both written and oral
• Problem solving including researching and developing solutions
• Ability to work under own initiative such as when learning about new technologies
• Methodical and able to work to agreed standards and processes
• Thinks out of the box and is able to resolve complex problems
• Enthusiastic and a team player
• Honest, reliable and trustworthy

Training Provided

• Training on Certero Product Portfolio
• Training on the Certero platform
• Additional basic technical training that may be required, for example, unfamiliar platforms