Training and Education
Certero training provides highly effective and efficient knowledge transfer from Certero’s experts on a wide range of topics from principals of ITAM & SAM, to solution-specific courses to help you extract the maximum value from your Certero products and solutions.
Training Delivery
Certero offers a flexible, pragmatic approach to training to help you to get to where you need to be. We have a campus facility at our UK headquarters open to all customers to attend, we can provide direct training where you are and for more common courses, we hold regular scheduled sessions that you can simply sign-up and log-in remotely to as convenient to you.
Getting Started: I would like to…
+ Maximize Value from my Certero Solutions
Get the most out of your Certero solutions by learning the art of the possible and understanding how to leverage the technology to your policies, processes and procedures:
Certero Essentials – the solid foundation course for everyone that wants to access information from within Certero. This course introduces the UI, product navigation, creating dashboards and accessing default reporting. See course overview
Certero for Enterprise ITAM – A hands-on, in-depth course, covering everything you need to know to manage asset lifecycles using the Certero solution, from discovery and inventory through to maintain visibility and creating customized dashboard reports. See course overview
Certero for Enterprise ITAM: Distribution – How to use the Distribution module to perform software delivery and removal tasks. See course overview
Certero for Enterprise ITAM: Patching – How to use the Patching module to perform scheduled updates with WSUS. See course overview
Certero for Enterprise SAM – This course is designed as a hands-on session covering everything you need to know about Certero for Enterprise SAM to help you manage licenses and understand, maintain and optimize an accurate effective license position (ELP) for Microsoft, Adobe and other generic vendors. See course overview
Certero for SaaS – How to administer the solution to see and identify usage, wastage and optimization opportunities across your SaaS vendors. This course will be tailored to suit the SaaS vendor options purchased. See M365 course overview See Adobe Creative Cloud course overview See Google Workspace course overview See Salesforce.com course overview
Certero for IBM – How to configure and administer the Certero for IBM solution and use it to create an IBM ELP with and parallel to ILMT, covering Certero inventory, ILMT feeds, understanding entitlements and IBM product bundling. See course overview
Certero for Oracle: Database & Middleware – Learn to use Certero for Oracle to manage your Oracle Database estate, including Middleware. Manage your license entitlement and use the Oracle specific features and functionality to prepare an effective license position (ELP). See course overview
Certero for Oracle: E-Business Suite – Learn to use Certero for Oracle to manage your Oracle E-Business Suite estate, manage your license entitlement and use the Oracle specific features and functionality to prepare an effective license position (ELP). See course overview
Certero for SAP Applications – This course has been designed by former SAP system administrators to focus on those aspects needed to support the analysis and understanding of usage of your SAP license types, and to identify SAP license assignment optimizations. See course overview
Certero App-Centre – This course covers the full setup and configuration of Certero App-Centre to get your self-service software portal operational and ready to manage user requests for applications, with automated software delivery though Certero distribution or integration with Microsoft SCCM. See course overview
Certero for Mobile – Using Certero for Mobile to manage and administer mobile devices; this includes all of the key steps from enrolling new devices to creating and maintaining the policies that are applied to them. See course overview
Passworks – This course is a practical, hands-on session covering the full setup and configuration of Passworks self-service password reset. See course overview
PowerStudio – This course covers the full setup and configuration of PowerStudio to reduce energy consumption and drive both cost and CO2 savings within your organization. This includes the creation and configuration of power schemes and policies along with defining the rules to automate the assignment of the power schemes to devices and reporting to communicate cost savings and ROI. See course overview
Certero Provisioning – This course is aimed at staff that will be responsible for either deploying instances of Certero solutions, and/or be responsible for the on-going management of a Certero instance. This covers the full setup and configuration of Certero Provisioning; from the required prerequisites, downloading the software from Certero’s Customer Centre, running the setup routines, running to through the configuration, creation and management of instances of the Certero Platform. See course overview
Certero Deployment, Configuration & Administration – This course is a practical, hands-on session covering the full setup and configuration of the Certero solution from discovery, client deployment, inventory and reporting. This includes general navigation, what the screens mean and also takes a detailed look under the covers at the solution components, client agent, Windows services and registry. See course overview
+ Build & Increase Expertise
Certero offers a range of principals and best practices training on subject matters including:
Principles of Software Asset Management
Principles of IT Asset Management
Mergers, Acquisitions and Divestitures Due Diligence
Overview of Specific Vendor Licensing such as Microsoft, Oracle, IBM, SAP and Adobe
Business Benefits of Certero Education Services
- Learn from the experts with years of practical, first-hand experience.
- Cost-effective and efficient and relevant knowledge transfer in-line with your solutions.
- Covers real-life or practical examples wherever possible.
- Tailored to meet specific requirements of organizations and individuals.
- Training performed on-site, remote or any combination as required.
- Continuity with regular follow-up and refresher sessions available.
