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Certero Technology-Led SAM Managed Services

Certero Professional Services allow you to easily expand your internal Software Asset Management team with Certero’s specialist global team of Software Asset Management (SAM) experts, all working in harmony with Certero technology to deliver a complete, unified, enterprise-class SAM service.

 

What are Technology-Led Services?

Put simply, it’s utilizing the very best automated ITAM & SAM technology within a services framework to provide a complete, unified Managed Service to deliver unprecedented business value and real-time data insights.

365 ELPs Per Year with Live Data

ELPs are now LIVE and available whenever you need them – along with the supporting evidence behind it all through drill-down capability from reports – simply log on to your personal dashboard.

Focused on Value and Optimizations

Certero’s global team of licensing experts can rely on unique technology to do the data heavy lifting and repetition, freeing-up our experts’ time to deliver the high-value analysis that you’re paying for – increasing both the output and value of your SAM service.

Access to the Certero Unified Platform

You have full, unrestricted access to the Certero Unified Platform that can capture your entire IT infrastructure, giving you live, detailed, ‘single pane of glass’ visibility of your IT estate.

Why Choose a SAM Managed Service?

Whether you are looking to fill an internal knowledge gap or accelerate your SAM journey, we are here to help. 

Accurate and Reliable Inventory Data

If you can’t see it, you can’t manage it. That’s why we believe that every effective SAM engagement starts with accurate IT asset management data. At Certero, we only use our own tried and tested technology when capturing a full IT infrastructure inventory, as we know that we can trust the accuracy and integrity of the data.

Software or Publisher Prioritization

Based on discovered software, known spend, vendor audits and other factors such as internal projects, we can help you to highlight which software/publishers should be prioritized for compliance and optimization activities. With Certero, your asset and license management service can flex as your business needs change.

Consistent View of License Compliance

When (not if) the auditors do come knocking, with Certero you’ll have everything you need to see them off quickly and with minimum disruption to the business. As Certero uses live data from a robust single-data source that is the Certero platform, compliance positions are maintained in real-time. The information is there for you whenever you log on to your personal dashboard, as is the hard evidence behind it all with drill-down capability into underlying data through the reporting UI.

Cost Savings and Optimization

Certero understands that generating an ELP is only the start of a SAM journey. We will inform and guide you through high-value license optimization activity to help you to control and reduce costs and optimize your software investments. And, with a live view of your estate and your progress towards optimization actively tracked, you can trend and report on your SAM journey and how it has delivered tangible business value. 

Certero SAM Managed Service - Foundation

A dedicated service designed to manage your Effective License Position (ELP) and optimization for Tier 1 vendors.

Certero SAM Managed Service - Advanced

An advanced service designed to manage the licensing and optimization of your Tier 2 and Tier 3 software vendors.

Certero SAM Managed Service - Advanced Plus

Designed to go beyond software licensing, Advanced Plus supports your overall SAM strategy for Tier 2 and Tier 3 vendors

Inform and Engage Your Key Stakeholders

Who do we mean when we say key stakeholders? 

Because Software Asset Management touches so many areas of a business, our experience has shown that stakeholders can be anybody who needs to know about your deployed software.

That’s why the monthly meetings we hold tend to start with your internal SAM team and gradually build out to include functions such as Security, Service Desk, Finance, and Purchasing.

A by-product of discovering all of the software for your chosen vendor is a full and highly detailed inventory of your entire IT infrastructure. This flexible approach to sharing information and value means that you get the most from the service being delivered.

Delivering Dedicated, Centralized Project Management

The structure of Certero’s centralized PMO helps to bring value to customers with unprecedented speed and efficiency. In contrast to traditional SAM Services, Certero’s Technology-Led services approach removes the often-tumultuous relationship hurdles between technology vendor and service provider, as both are delivered directly by Certero; therefore, Certero is singularly accountable for the success of your SAM project.

With Certero, you can be confident you’re in safe hands with your dedicated Project Manager. This is a big part of why Certero customers report the fastest implementation times and highest satisfaction levels in the industry.

Why Certero?

Unprecedented Scope from a Single, Trusted SAM Partner

Certero uniquely offers both the licensing experts and the technology scope to provide you with a SAM service that covers all the bases – whether that’s straight-up desktop publishers, challenging datacenter vendors like IBM, Oracle and SAP, or a complex hybrid environment with rapid adoption of SaaS & Cloud.

Rapid Time to Value

With Certero technology underpinning our services, we are able to provision our solution as SaaS within hours and collect inventory data within days (not months or in some cases over a year). Certero can get you to a valuable point of understanding with your licensing far faster than has ever previously been possible.

The Happiest Customers in the Industry

Certero customers on Gartner’s ‘Peer Insights’ report the fastest solution deployment times and highest overall levels of satisfaction within the SAM industry.

Follow the Sun Approach

Certero supports global operations with 24/7 ‘follow the sun’ support and a global solution that’s always ready and doesn’t lock you out to update – all your data and insights are always available.

Security as Standard

Certero’s global operations are certified to the internationally recognized ISO27001 standard for Information Security Management, ensuring our mutual security, trust and peace of mind.

Get in touch

Certero's [software-as-a-service] Solution

Certero help organizations transform their outdated operations and technologies in days and weeks not years. All of Certero’s solutions can be delivered as SaaS with no loss of functionality. 

Certero Unified Platform
Learn more about Certero’s truly unique ‘unified’ platform.

Digital Transformation Edition
Transform in days and weeks, not months and years, start your journey now.

Verified Oracle LMS/GLAS Solution
Verified LMS (License Management Services), now GLAS (Global Licensing & Advisory Services) solution.

Cloud Management
Manage Visibility, Cost and Governance of your Cloud Resources 

Enterprise Standard Edition - ITAM / SAM for Wintel
Default solution to manage ITAM/SAM for a Wintel environment. 

Enterprise Premium Edition - ITAM / SAM for Wintel
All you need in one place to manage your ITAM/SAM for a Wintel & Citrix environment. 

Datacenter
Stand-a-lone or holistic solutions for IBM, SAP and Oracle.

Software License Compliance
One Stop Shop, products and services for any solution – all in one

Business Intelligence Solution
See how to turn DATA into INFORMATION then transform into KNOWLEDGE, all in a few clicks. 

IT Asset Visibility
Find out: What do I own? Where is it located? Who is using it?

ITSM & CMDB Integration 
Populating the CMDB with ‘Quality’ asset information is more critical than ever

SaaS Subscription Management
Discover, manage and optimize your SaaS investments.

Everything in One place, True Unification

IT Hardware, Software, SaaS and Cloud Asset Management products that can run ‘stand-a-lone’ or ‘holistically’ and optimally together as a single solution, no dependencies. True unification across all asset and platforms and all delivered as SaaS. All of Certero’s products have the best TTV (Time to Value) by some distance.

Certero for Enterprise ITAM
Networks, printers, routers, Wintel, Mac, Linux, zLinux, Unix, all virtualizations and much more....

Certero for Enterprise SAM
Focused on Wintel software vendors, including automated solutions for Microsoft, Adobe and much more...

Certero App Centre 
Enterprise ‘Application Portal’ for Self-Service application provisioning.

Certero for Mobile
Go beyond standard MDM and deliver full management and security for your mobile workforce.

Certero SRDB (Software Recognition)
Transform raw software inventory data into actionable intelligence about application usage and licensing.

Certero for Oracle 
Optimize your Oracle Database, Middleware and E-Business Suite applications.

Certero for IBM
Discover and manage all IBM software & entitlements across the network. Dual Inventory, ILMT and Certero.

Certero for SAP Applications
Managing and automating the analysis of complex SAP named user and engine licenses across your estate. 

Passworks
An intuitive self-service password reset solution that can reduce service desk calls by 30%. 

PowerStudio
PC Power Management solution. Save money and reduce your carbon footprint. 

Certero [Do IT] Differently - Technology Led Professional Services

Certero are pioneering the new way that ITAM & SAM services can be delivered.

SAM Managed Services
Expertise and technology to realize your license management & technology governance goals.

Discovery and Inventory
Achieve full visibility of all computers, servers and other IT assets across all platforms and locations. 

ELP and Optimization
Build and deliver ELPs & optimization reports for key software publishers.

SAM Maturity Assessment
Enhance your SAM program with the insight of focused & relevant improvement recommendations. 

Training and Education
Quick & effective knowledge transfer from Certero's licensing and vendor experts. 

Gartner Peer Insights Customers’ Choice

Rated #1 for SAM Customer Satisfaction year after year, after year

Blog
For the latest in ITAM, SAM, Cloud and SaaS Asset Management

White Papers and eBooks 
Download the latest white papers and eBooks for key insights and guides.

News
Read the latest news from Certero and the industry.

Events and Webinars
Keep up to date with Certero's latest webinars and events.

 

Videos
View our range of product videos, webinars and customer case studies. 

Data Sheets
Download our datasheets which highlight the key benefits and features of our world class products and services. 

Case Studies 
See how organization around the globe change they way they [Do IT].

We think [and do] IT Differently

We don’t believe in claiming to be something we’re not. We will not do mediocre, average, indifferent, or outdated. We are different and will do it differently.

About Us
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Our Story
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Our Journey
A timeline of events

Our Vision, Mission and Purpose
Mission, Purpose and Values

Careers
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