Certero for Cloud - Salesforce Module
Manage your Salesforce SaaS subscription more effectively: avoid Bill Shock, Cloud Sprawl, Shadow IT and Toxic Consumption
In business, staff account deprovisioning processes can be poorly managed resulting in the logon accounts of former employees remaining enabled and SaaS subscriptions needlessly remaining assigned. As well as the obvious security implications here, subscriptions assigned to inactive users provide no value but may be incurring avoidable costs. Alternatively, inactive accounts consuming subscriptions from a pool means that the number of free licenses in the pool will be lower than it really is; meaning two things: firstly, you might think you need to buy more licenses for the pool when, in fact, you have unused subscriptions assigned to inactive users; and secondly, when it comes time to renegotiate an agreement you won’t know the actual number of subscriptions to support cost-effective decision-making.
The challenge is having the visibility, data and reporting to reduce wastage.
Paying for unused licenses that have not been re-harvested or purchasing higher level subscriptions that are not required.
Failing to manage multiple instances of Salesforce.com due to fragmented data sets and no single pane of glass visibility.
Apps and Plugins
Cloud sprawl within Salesforce.com as a result of uncontrolled installation of apps and plugins from the AppExchange portal.
Exceeding Salesforce.com limits for storage, fields, APIs and more, causing temporary automation process failures.
Using obsolete, unsuppressed data for sales and marketing campaigns, resulting in unreliable performance metrics.
Users and Roles
Poorly configured systems that grant higher levels of access and permissions to users that should not have them.
With out-of-the-box automation, a single source of granular data and advanced analytics, Certero’s Salesforce module gives you an accurate dashboard view of usage, wastage and expenditure.
By giving you greater power and control to optimize your licenses, users, storage, data, apps and more, the salesforce module helps to address all of the key challenges associated with administering the platform:
Manage & Optimize Licenses
Visibility Across All User Activity
Manage Users & their Roles
Manage All Salesforce.com Instances
Manage All Profiles, Objects & Permissions
Control Integrated Applications
Visibility of System Limitations
Identify Obsolete Data
Certero’s Salesforce license management and optimization module gives you the power and control you need over your cloud expenditure.
Improve visibility and governance of multiple Salesforce.com instances from one single application
Eliminate overspending on unused or oversubscribed licenses
Improve sales and marketing performance by identifying obsolete data for suppression
Safeguard automated processes to protect data integrity and business performance
Improve the efficiency and effectiveness of your CRM system and its processes
Protect access to CRM data, applications, permissions and processes across the enterprise
Automate the consolidation of user, license, role and profile data into one area