The Challenges of SAP Licensing

What are the challenges of SAP licensing? How can you overcome these?


Your SAP system already records a large proportion of the data that is necessary to produce your Effective License Position (ELP). This includes details of all your:

  • SAP systems
  • SAP system users
  • Roles, assigned roles and authorizations

This information needs to be extracted, normalized (i.e. put into a format that removes duplications and is easily understandable) and collated for it to be usable in the next stage of the ELP preparation process.

There are typically three basic user license types for SAP applications:

  1. Professional User – a Named user who is able to perform certain operational tasks (such as system administration or system management type roles) that are within the agreed license metrics. The user should also have the rights that are specified by the SAP Application Limited Professional user. This is the default type of license, assigned if no other is specified when the user is setup in the SAP system and is also one of the most expensive.
  2. Limited Professional User – a Named user who can perform limited operational roles as defined by the software license.
  3. Employee User – Named user who has the ability to perform tasks purely for the individual’s own use and not on behalf of anyone else, tasks that are set out by the software license.


Normalizing the Data: what to look out for

When normalizing the data there a couple of critical things that should be looked out for as these can have a significant impact on your final ELP. The first is that a single user could have multiple accounts on different systems. As SAP is licensed on a per Named user basis, you need to ensure that only one license is consumed by the Named user by removing what are effectively duplicate users from your final inventory.

The second concerns inactive and locked users. These are users that have not accessed your SAP system for a specified number of days or ever. It is common practice to create a new user ID within SAP systems when a new employee comes on board, however  these user IDs are rarely reviewed. A recent study found that 95% of organizations are paying for the users who never use the SAP system.  Even though they are inactive, they are still consuming a license, so these users need to be expired from your SAP system to free up the license for use by somebody else. Identifying these individuals is key and can lead to big cost savings.


The Need for a Good SAM Tool for SAP Licensing

This entire task can be completed manually, but as most SAP systems consist of many thousands of users and multiple Packages, sometimes spread across countries, or even worldwide, doing so would take an inordinate amount of time and would be out-of-date before it is completed.

This is where a good SAP Software Asset Management tool will prove invaluable as it will enable you to transpose your SAP agreement into Rules in the tool to identify multiple, dormant or expired users to ensure they are not consuming licenses.


Finding the Right SAM Tool for SAP Licensing?

Certero developed Certero for SAP Applications to enable organizations to address the challenges in managing SAP licensing. Want to find out how Certero for SAP Applications can help you with SAP licensing needs? Get in touch with Certero today.

You can also download the white paper – Understanding SAP Licensing Optimization – to gain an insight into the complex nature of the SAP software licensing model and explore how you can optimize your ELP to reduce risk and save money.

Follow us on Linkedin for more SAM


Read more like this from

Ready to Speak to the Team that Makes Our Customers So Happy?

Certero’s [software-as-a-service] Solution

Certero help organizations transform their outdated operations and technologies in days and weeks not years. All of Certero’s solutions can be delivered as SaaS with no loss of functionality. 

Certero Unified Platform
Learn more about Certero’s truly unique ‘unified’ platform.

Digital Transformation Edition
Transform in days and weeks, not months and years, start your journey now.

Verified Oracle LMS/GLAS Solution
Verified LMS (License Management Services), now GLAS (Global Licensing & Advisory Services) solution.

Cloud Management
Manage Visibility, Cost and Governance of your Cloud Resources 

Enterprise Standard Edition – ITAM / SAM for Wintel
Default solution to manage ITAM/SAM for a Wintel environment. 

Enterprise Premium Edition – ITAM / SAM for Wintel
All you need in one place to manage your ITAM/SAM for a Wintel & Citrix environment. 

Stand-a-lone or holistic solutions for IBM, SAP and Oracle.

Software License Compliance
One Stop Shop, products and services for any solution – all in one

Business Intelligence Solution
See how to turn DATA into INFORMATION then transform into KNOWLEDGE, all in a few clicks. 

IT Asset Visibility
Find out: What do I own? Where is it located? Who is using it?

ITSM & CMDB Integration 
Populating the CMDB with ‘Quality’ asset information is more critical than ever

SaaS Subscription Management
Discover, manage and optimize your SaaS investments.

Everything in One place, True Unification

IT Hardware, Software, SaaS and Cloud Asset Management products that can run ‘stand-a-lone’ or ‘holistically’ and optimally together as a single solution, no dependencies. True unification across all asset and platforms and all delivered as SaaS. All of Certero’s products have the best TTV (Time to Value) by some distance.

Certero for Enterprise ITAM
Networks, printers, routers, Wintel, Mac, Linux, zLinux, Unix, all virtualizations and much more….

Certero for Enterprise SAM
Focused on Wintel software vendors, including automated solutions for Microsoft, Adobe and much more…

Certero App Centre 
Enterprise ‘Application Portal’ for Self-Service application provisioning.

Certero for Mobile
Go beyond standard MDM and deliver full management and security for your mobile workforce.

Certero SRDB (Software Recognition)
Transform raw software inventory data into actionable intelligence about application usage and licensing.

Certero for Oracle 
Optimize your Oracle Database, Middleware and E-Business Suite applications.

Certero for IBM
Discover and manage all IBM software & entitlements across the network. Dual Inventory, ILMT and Certero.

Certero for SAP Applications
Managing and automating the analysis of complex SAP named user and engine licenses across your estate. 

An intuitive self-service password reset solution that can reduce service desk calls by 30%. 

PC Power Management solution. Save money and reduce your carbon footprint. 

Certero Channel Partner Program

Our Partner Program opens up Certero solutions to a global network of partners – enabling customers to work with the trusted solution and service providers that know them best.

Join the Partner Program
Information on tiers and ease of doing business.

Deal Registrations 
Submit your deal-registrations.

Launching the Program
Highest-rated major SAM vendor on Gartner Peer Insights, launch global Partner Program.

Gartner Peer Insights Customers’ Choice

Rated #1 for SAM Customer Satisfaction year after year, after year

For the latest in ITAM, SAM, Cloud and SaaS Asset Management

White Papers and eBooks 
Download the latest white papers and eBooks for key insights and guides.

Read the latest news from Certero and the industry.

Events and Webinars
Keep up to date with Certero’s latest webinars and events.


View our range of product videos, webinars and customer case studies. 

Data Sheets
Download our datasheets which highlight the key benefits and features of our world class products and services. 

Case Studies 
See how organization around the globe change they way they [Do IT].

We think [and do] IT Differently

We don’t believe in claiming to be something we’re not. We will not do mediocre, average, indifferent, or outdated. We are different and will do it differently.

About Us
Get to know us more

Our Story
See how our approach is different

Our Journey
A timeline of events

Our Vision, Mission and Purpose
Mission, Purpose and Values

Browse our current roles

Find our nearest location