The Challenges of EMM

Apr 4, 2016

What is EMM?


EMM is the acronym for Enterprise Mobile Management as is a term used to describe the people, process, policies and technology which  are used to manage and maintain mobile devices within a corporate organization.


What are the Challenges Around EMM?


Gartner have identified a number of issues with regards to Enterprise Mobile Management (EMM), with which we are very familiar here at Certero. When designing our Enterprise Mobile Management solution Certero for Mobile we kept these challenges in mind.

Below I have outlined what we consider to be the top 3 of these to give you an idea of the types of questions you need to be asking when you are looking at selecting an EMM solution for your organization.


Device Enrollment

Gartner identified enrollment as “often the biggest inhibitor to managed mobility”. Imagine how long it would take to enroll all the mobile devices across your organization if you had to manually input all the information one-by-one?

The better solutions will offer some form of bulk-enrollment like QR codes or NFC as well as allowing the user to self-enroll. All of which will greatly reduce the headache of enrollment.


Device Platform Diversity – iOS, Android & Windows

Unlike the desktop world where there is one main operating system, the mobile world has 3 main ones – Android, iOS and Windows 10 Mobile. If you are looking to allow BYOD you may not be able to decide which devices you would like to be used throughout your estate. You therefore need a solution which can manage multiple operating systems. Android has by far the largest market share but managing Android devices is further complicated by the different versions that device manufacturers produce for their own product. According to OpenSignal there were more than 24,000 unique versions of Android by Aug 2015. And this figure is in all likelihood increasing.

Your EMM solution should be able to cope with the major OSs – Android, iOS and Windows Mobile 10 without any problems.


Mobile Security

Here you have two challenges rooted/ jail broken devices and devices being removed from a corporate area. Rooted (Android) or Jailbroken (iOS) devices are a major security threat to your organization (for more information on this please read our previous blog) . Such devices are more susceptible to attack from malware and can allow side loaded applications to add unwanted functionality that can further exploit their vulnerable status. A good EMM solution will immediately highlight which devices have been rooted or Jailbroken and allow you to remotely disable them to prevent further problems

In addition, you may have expensive tablets that need to be used within a site, but you do not want them removed from the site. You need to be able to track and monitor the location of your devices to ensure you secure your corporate property. This is known as geofencing you are able to detect that a device has been taken outside a specified area it can be remotely wiped or disabled to prevent misuse.


Enterprise Mobile Management Solution


Before we developed Certero for Mobile we listened to what customers wanted from an EMM product. The result is a product capable of dealing with the above problems. With everything from QR code bulk-enrollment through to the capability to disable rooted or Jailbroken devices it offers everything you would expect from an EMM solution.

Need to find out more about an EMM solution for your business? Get in touch to discuss your EMM requirements.

Follow us on Linkedin for more Cloud


Read more like this from

Ready to Speak to the Team that Makes Our Customers So Happy?

Certero's [software-as-a-service] Solution

Certero help organizations transform their outdated operations and technologies in days and weeks not years. All of Certero’s solutions can be delivered as SaaS with no loss of functionality. 

Certero Unified Platform
Learn more about Certero’s truly unique ‘unified’ platform.

Digital Transformation Edition
Transform in days and weeks, not months and years, start your journey now.

Verified Oracle LMS/GLAS Solution
Verified LMS (License Management Services), now GLAS (Global Licensing & Advisory Services) solution.

Cloud Management
Manage Visibility, Cost and Governance of your Cloud Resources 

Enterprise Standard Edition - ITAM / SAM for Wintel
Default solution to manage ITAM/SAM for a Wintel environment. 

Enterprise Premium Edition - ITAM / SAM for Wintel
All you need in one place to manage your ITAM/SAM for a Wintel & Citrix environment. 

Stand-a-lone or holistic solutions for IBM, SAP and Oracle.

Software License Compliance
One Stop Shop, products and services for any solution – all in one

Business Intelligence Solution
See how to turn DATA into INFORMATION then transform into KNOWLEDGE, all in a few clicks. 

IT Asset Visibility
Find out: What do I own? Where is it located? Who is using it?

ITSM & CMDB Integration 
Populating the CMDB with ‘Quality’ asset information is more critical than ever

SaaS Subscription Management
Discover, manage and optimize your SaaS investments.

Everything in One place, True Unification

IT Hardware, Software, SaaS and Cloud Asset Management products that can run ‘stand-a-lone’ or ‘holistically’ and optimally together as a single solution, no dependencies. True unification across all asset and platforms and all delivered as SaaS. All of Certero’s products have the best TTV (Time to Value) by some distance.

Certero for Enterprise ITAM
Networks, printers, routers, Wintel, Mac, Linux, zLinux, Unix, all virtualizations and much more....

Certero for Enterprise SAM
Focused on Wintel software vendors, including automated solutions for Microsoft, Adobe and much more...

Certero App Centre 
Enterprise ‘Application Portal’ for Self-Service application provisioning.

Certero for Mobile
Go beyond standard MDM and deliver full management and security for your mobile workforce.

Certero SRDB (Software Recognition)
Transform raw software inventory data into actionable intelligence about application usage and licensing.

Certero for Oracle 
Optimize your Oracle Database, Middleware and E-Business Suite applications.

Certero for IBM
Discover and manage all IBM software & entitlements across the network. Dual Inventory, ILMT and Certero.

Certero for SAP Applications
Managing and automating the analysis of complex SAP named user and engine licenses across your estate. 

An intuitive self-service password reset solution that can reduce service desk calls by 30%. 

PC Power Management solution. Save money and reduce your carbon footprint. 

Gartner Peer Insights Customers’ Choice

Rated #1 for SAM Customer Satisfaction year after year, after year

For the latest in ITAM, SAM, Cloud and SaaS Asset Management

White Papers and eBooks 
Download the latest white papers and eBooks for key insights and guides.

Read the latest news from Certero and the industry.

Events and Webinars
Keep up to date with Certero's latest webinars and events.


View our range of product videos, webinars and customer case studies. 

Data Sheets
Download our datasheets which highlight the key benefits and features of our world class products and services. 

Case Studies 
See how organization around the globe change they way they [Do IT].

We think [and do] IT Differently

We don’t believe in claiming to be something we’re not. We will not do mediocre, average, indifferent, or outdated. We are different and will do it differently.

About Us
Get to know us more

Our Story
See how our approach is different

Our Journey
A timeline of events

Our Vision, Mission and Purpose
Mission, Purpose and Values

Browse our current roles

Find our nearest location