Everyone at Certero is very excited and proud to announce we have been acknowledged as a January 2019 Gartner Peer Insights Customers’ Choice for SAM tools.

In its announcement, Gartner explains, “The Gartner Peer Insights Customers’ Choice is a recognition of vendors in this market by verified end-user professionals, taking into account both the number of reviews and the overall user ratings.” To ensure fair evaluation, Gartner maintains rigorous criteria for recognizing vendors with a high customer satisfaction rate.

For this distinction, a vendor must have a minimum of 50 published reviews with an average overall rating of 4.2 stars or higher. Certero received 63 reviews with a 4 star rating or higher, which you can read on the Gartner Peer Insights website (https://www.gartner.com/reviews/market/software-asset-management-tools/vendor/Certero). What is most impressive to us is, on the date we published this article, we had maintained an overall average rating of 4.9 out of 5 for our Certero for Enterprise SAM, Certero for Oracle, and Certero for IBM products, from customers sized up to US$30bn.
Here are some excerpts from customers that contributed to the distinction:

• “Certero were selected to provide Data discovery and insights in a very complex, disparate and geographically spread organisation and for a number of product sets. Requirements and expectations have always been clearly defined by Certero and despite this, they have assisted with our internal Projects team in order to get traction with Agent deployment and credential settings. They are very knowledgeable, flexible in their approach and clearly want to work in an ‘open’ partnership way. Problems encountered (typically on our side) are not used as an opportunity by Certero to drive costs up, in fact completely the opposite. They strive to get the problems discussed and addressed at the earliest opportunity and are constantly on the front foot to get to the desired end goal. Having worked with a number of SAM providers, this is the best I’ve worked with and the ‘easiest’ relationship to build / manage.” – Head of Strategic Partner Management, Retail: https://www.gartner.com/reviews/review/view/629934
• “Without AssetStudio – a modern, feature-rich, adaptable and regularly updated SAM solution by Certero – it would not be possible for me to do my job effectively. It is, without doubt, essential to my day to day role as a Software Asset Manager and I wouldn’t be without it for a minute!” –Software Asset Manager, Media: https://www.gartner.com/reviews/review/view/633583
• “Certero consultants almost instantly were able to capture our vision for SAM in our initial conversations during selection, and stood out from the rest of the vendors in our selection process by tailoring their approach to SAM to our organization. Implementation of the product was seamless and took a few days to implement the initial phase of the solution with effectiveness. In addition, Certero’s comprehensive and uniquely useful inventory tool has informed and improved services elsewhere in IT, including infrastructure and operations, hardware asset management, and information security. We were able to realize value from the product quickly, while also having significant further opportunity for maturity and growth.” – Program and Portfolio Management, Healthcare: https://www.gartner.com/reviews/review/view/634361

“We believe that being named a January 2019 Customers’ Choice for SAM tools represents a true reflection of the market’s knowledge, awareness and expectations of what SAM solutions should be. By choosing Certero, our customers are rewarding our commitment to innovating a unique Architectural Advantage that provides them with the world’s most advanced and modern ITAM and SAM solutions, covering all their platforms and vendors in a single pane of glass view, with one UI, one UX and single data source. All of our highly automated solutions work straight out-of-the-box and can be deployed in a matter of minutes – not months, saving our customers a lot of pain, hassle and cost,” explained Certero’s CEO, John Lunt.

To all of our customers who submitted reviews, thank you. Your reviews and feedback helps us continue to drive the next generation of ITAM and SAM solutions, and enhance your customer experience. We look forward to building on those experiences that have earned us this distinction.

For anyone who is not yet a customer, come and discover how our unique Architectural Advantage and SaaS solutions can rapidly add value to your organization.