fbpx

Leading Automotive Dealership

Leading automobile dealership partner with Certero to revolutionize IT cost control processes and reduce Microsoft costs, through intelligent technology and services

The dealership present more than 30 leading car manufactures in over 150 locations employing over 7,000 people. They offer customers a wide range of new, nearly new and used cars and vans supplying over 200,000 vehicles annually throughout the UK & Ireland and an annual turnover of ~£4bn.

Company Profile

Product:       Certero for Enterprise SAM

Product:       Certero for Enterprise ITAM

Product:       Certero for Cloud – Azure and Office 365

Industry:       Automotive

Estate size:   7,000+ devices

Locations:     UK 

The technology team is both day-to-day Operations and overall Business Change, including all strategic projects in areas of the business – Sales (online & in-store), After-Sales, Operations, Finance, HR and Marketing, e-commerce & Digital. Controlled centrally, the company’s IT costs have increased year-on-year as they enjoyed continuous growth, and managing this mounting complexity and expenditure has become ever more challenging. To deal with these challenges and meet all ITAM and SAM objectives, a brand-new ITAM team was created.  Working in partnership with Certero, the team developed an ITAM and SAM program that very quickly added value by achieving cost savings across the enterprise, which was enabled by highly effective and speedy tool deployment and adoption and development of best practices.

Objectives

  • Discover and identify assets across 150 dealerships, and rising
  • Reduce Microsoft costs
  • Enable introduction of IT cross charging
  • Identify and resolve security vulnerabilities
  • Improve support desk operations for central and franchise users

 

Strategy in Action

The dealership created a very methodical approach to their ITAM and SAM program, focusing first on stakeholder engagement and requirements gathering, rather than jumping straight into tool selection.

Led by the ITAM Manager, the ITAM team won support for their program from stakeholders across the organization and built a more comprehensive set of requirements, which were used to shape the ITAM and SAM program’s goals and tool selection criteria.

After an exhaustive tool selection process, great planning by the ITAM team and their supporters across the organization meant that, with help from Certero and its automated Provisioning technology, the implementation and roll-out across more than 8,000 devices was achieved in just four days.

Immediately after the implementation of the Certero platform, inventory data began flowing to give the ITAM team instant value. For example, through Certero for Enterprise ITAM, locations could be identified for all devices, platforms and servers across their network. Combined with Certero for Enterprise SAM and Certero for Cloud (covering Azure and Office365),

This gave the dealership complete, real-time visibility of their environments, hardware, operating systems and software applications. However, despite having all the data and insight available for software asset management, they did not have Microsoft licensing expertise in-house. This is not uncommon and unlike many other ITAM and SAM tool providers, Certero was able to add value through consultancy support to deliver all of their SAM objectives.

 

Results

It only took six weeks for Certero to complete the Microsoft ELP ahead of their Enterprise Agreement renewal, enabling them to optimize their Microsoft licensing bill to the tune of £800,000. This was as a result of Certero providing the capability to identify license rationalization opportunities and enabling us to provide improved license controls.

Quick wins like these were supplemented as the ITAM team and other stakeholders realized the full power of the tools now at their disposal. Cross-charging for IT consumption had long been on the Finance team’s wish list, and now it was possible, thanks to the insight from the Certero platform.

The ITAM Manager explains: “With the Certero platform we identified all IT assets (inc. cloud) and their ownership and costs across the enterprise. This helped us forge new relationships with Finance, HR and IT by helping them re-charge IT costs to other departments and partners. This also alleviated the burden on the IT budget. This was fully operational by August and in October we used the insight to plan 2020 budgets. Now the cost of IT ownership is distributed throughout the organization, our partners have become more efficient at re-allocating and re-harvesting IT assets.”

The ITAM team also have a closer relationship with Security, by helping them proactively identify and fix vulnerable assets, including those not controlled by the group. For example, the Security team can check that devices such as car diagnostics machines, which are supplied and managed by manufacturers, are kept in DMZs and cannot present security risks to the rest of the network.

Similarly, Service Desk teams now have full access to inventory and configuration information in the Certero platform, which makes it easier and faster to resolve IT support calls from across the franchise network. The overall impact is a fully integrated ITAM program that delivers tangible value to a wide stakeholder audience, and significantly reduces IT expenditure through asset optimization and re-distribution of costs.

Ready to Speak to the Team that Makes Our Customers So Happy?

Certero's [software-as-a-service] Solution

Certero help organizations transform their outdated operations and technologies in days and weeks not years. All of Certero’s solutions can be delivered as SaaS with no loss of functionality. 

Certero Unified Platform
Learn more about Certero’s truly unique ‘unified’ platform.

Digital Transformation Edition
Transform in days and weeks, not months and years, start your journey now.

Verified Oracle LMS/GLAS Solution
Verified LMS (License Management Services), now GLAS (Global Licensing & Advisory Services) solution.

Cloud Management
Manage Visibility, Cost and Governance of your Cloud Resources 

Enterprise Standard Edition - ITAM / SAM for Wintel
Default solution to manage ITAM/SAM for a Wintel environment. 

Enterprise Premium Edition - ITAM / SAM for Wintel
All you need in one place to manage your ITAM/SAM for a Wintel & Citrix environment. 

Datacenter
Stand-a-lone or holistic solutions for IBM, SAP and Oracle.

Software License Compliance
One Stop Shop, products and services for any solution – all in one

Business Intelligence Solution
See how to turn DATA into INFORMATION then transform into KNOWLEDGE, all in a few clicks. 

IT Asset Visibility
Find out: What do I own? Where is it located? Who is using it?

ITSM & CMDB Integration 
Populating the CMDB with ‘Quality’ asset information is more critical than ever

SaaS Subscription Management
Discover, manage and optimize your SaaS investments.

Everything in One place, True Unification
IT Hardware, Software, SaaS and Cloud Asset Management products that can run ‘stand-a-lone’ or ‘holistically’ and optimally together as a single solution, no dependencies. True unification across all asset and platforms and all delivered as SaaS. All of Certero’s products have the best TTV (Time to Value) by some distance.

Certero for Enterprise ITAM
Networks, printers, routers, Wintel, Mac, Linux, zLinux, Unix, all virtualizations and much more....

Certero for Enterprise SAM
Focused on Wintel software vendors, including automated solutions for Microsoft, Adobe and much more...

Certero App Centre 
Enterprise ‘Application Portal’ for Self-Service application provisioning.

Certero for Mobile
Go beyond standard MDM and deliver full management and security for your mobile workforce.

Certero SRDB (Software Recognition)
Transform raw software inventory data into actionable intelligence about application usage and licensing.

Certero for Oracle 
Optimize your Oracle Database, Middleware and E-Business Suite applications.

Certero for IBM
Discover and manage all IBM software & entitlements across the network. Dual Inventory, ILMT and Certero.

Certero for SAP Applications
Managing and automating the analysis of complex SAP named user and engine licenses across your estate. 

Passworks
An intuitive self-service password reset solution that can reduce service desk calls by 30%. 

PowerStudio
PC Power Management solution. Save money and reduce your carbon footprint. 

Certero for Cloud Visibility, governance, reporting and control to IaaS and PaaS environments.
Certero for SaaS See, Manage and Eliminate Over-Spending with your SaaS Subscriptions.

Certero [Do IT] Differently - Technology Led Professional Services

Certero are pioneering the new way that ITAM & SAM services can be delivered.

SAM Managed Services
Expertise and technology to realize your license management & technology governance goals.

Discovery and Inventory
Achieve full visibility of all computers, servers and other IT assets across all platforms and locations. 

ELP and Optimization
Build and deliver ELPs & optimization reports for key software publishers.

SAM Maturity Assessment
Enhance your SAM program with the insight of focused & relevant improvement recommendations. 

Training and Education
Quick & effective knowledge transfer from Certero's licensing and vendor experts. 

Gartner Peer Insights Customers’ Choice

Rated #1 for SAM Customer Satisfaction year after year, after year

Blog
For the latest in ITAM, SAM, Cloud and SaaS Asset Management

White Papers and eBooks 
Download the latest white papers and eBooks for key insights and guides.

News
Read the latest news from Certero and the industry.

Events and Webinars
Keep up to date with Certero's latest webinars and events.

 

Videos
View our range of product videos, webinars and customer case studies. 

Data Sheets
Download our datasheets which highlight the key benefits and features of our world class products and services. 

Case Studies 
See how organization around the globe change they way they [Do IT].

We think [and do] IT Differently

We don’t believe in claiming to be something we’re not. We will not do mediocre, average, indifferent, or outdated. We are different and will do it differently.

About Us
Get to know us more

Our Story
See how our approach is different

Our Journey
A timeline of events

Our Vision, Mission and Purpose
Mission, Purpose and Values

Careers
Browse our current roles

Locations
Find our nearest location