What changed once they could see everything they own. One runs an ambulance service across 130 sites, and another compared the RFP responses side by side before it chose.
Buying in healthcare and emergency services is open, evidenced and competitive, and these organisations answer publicly for every pound they spend.
They are also genuinely hard environments. Sites run into the hundreds, shared services span several organisations at once, and the compliance position has to hold up when somebody asks to see it. It is a good place for an inventory to be tested.
Every quote in full, with the figure each organisation reported beside it.
Certero’s SAM managed service allowed us to significantly mature our license posture at a fast pace, something that would have taken 3-4 years without their involvement.
The tool has truly transformed how we work, making life a lot easier with complete visibility of assets and automation removing the need for manual intervention.
When we reviewed the responses to the initial RFP, Certero offered the best solution for our requirements.
My advice to other organizations contemplating RFP’s for ITAM and SAM is: just take Certero.
CerteroX for Enterprise ITAM is well worth the investment.
Certero was a breath of fresh air, to see a better product and support, offered at the same price.
Healthcare
£100k of Microsoft compliance risk mitigated. Three to four years of SAM maturity accelerated. 130 sites brought into view, 5,500+ devices under management, 52 dealerships and 99.9% uptime.
In the 2024 Gartner® Peer Insights™ Voice of the Customer for Software Asset Management Tools, Certero was the only vendor in the category to achieve the Customers’ Choice position.
Peer Insights positions are built from verified end-user reviews written by people running the product in production.
Voice of the Customer
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Four phrases from those quotes, matched to the CerteroX capabilities that produce them. The licence position, the ten discovery methods, the policy engine and one asset model.
Maturity is slow when compliance has to be rebuilt by hand at every renewal, and CerteroX SAM holds the effective licence position live, recomputing it as inventory and entitlement land. The managed service starts from a figure that is already current, and its hours go on the decisions.
CerteroX SAM Effective licence position: available is purchased less used, variance is purchased less required, and a negative variance is exposure. The interface is illustrative and every figure in it is sample data.
An ambulance service runs across 130 sites, and much of what it owns sits well away from a corporate LAN where nothing waits politely to be scanned. Agent, agentless, command-line, standalone, Active Directory, network scan, third-party import, cloud connector, browser monitor and file metering all reach it, and all ten write to the same record, which leaves nothing to reconcile.
03
“…automation removing the need for manual intervention…”
East of England Ambulance Service
Read it in fullGovernance Policies are compliance as code with a reusable filter builder (BitLocker enabled, Defender running, Azure VM tag hygiene). The console that already holds the inventory is the one that patches, distributes and runs App-Centre self-service. The loop closes without a person in the middle of it.
Both Skagit Regional Health and the global legal firm arrived through a competitive tender, and a requirements matrix rewards the supplier that can cover every line of it from one place. ITAM, SAM, SaaS, Cloud and AI all answer from one data model, so the response never has to say ‘via integration with’.
Name the publisher that worries you and the asset class nobody can account for. The demo is built around those two, in a fully populated environment, walked end to end, with the reasoning attached.
One session, a technical person on the call, and no gated PDF.