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Managed Service Lite
Exclusive to CerteroX SaaS

Realize more of your CerteroX investment, without spending more of your team’s time.

Managed Service Lite takes the ongoing administration of your CerteroX environment off your team and puts it on ours.

The business challenge

The admin is not the problem. Finding the time for it is.

Teams are smaller than they were. The workload is bigger. SaaS, cloud, AI, security and compliance are all as urgent as each other, so the routine administration of core platforms quietly slips down the list.

The result is gradual rather than dramatic. Coverage drifts. Connectors go unreviewed and data ages. And then the business asks where the money is going, where the risk sits and which investments are earning their keep, and the honest answer is a best guess.

The service

One job, done properly, every month.

Managed Service Lite is delivered by the same Certero consultants and project management team who already support your platform. There is no third party and no ticket queue.

Review
Identify
Recommend
Track
What is included

Four deliverables, every month.

Consultant-led review

A full review of your CerteroX platform producing tailored advisories covering infrastructure health, inventory coverage, connector reviews and asset-archiving opportunities.

Bespoke dashboards

Dashboards built around your service, giving visibility of progress, actions and outcomes.

Monthly service review

A remote session with your dedicated Project Management Office (PMO) representative and Certero consultants to work through findings, recommendations and agreed actions.

In-tool service tracker

Recommendations, actions and progress updated monthly inside CerteroX, so the record of the service lives where your team already works.

What you get out of it

The time back, and the confidence with it.

Reduced administration

More of your team’s time on strategic priorities.

Trusted data

Greater confidence in what you report to the business.

Improved visibility

Better informed decisions on spend and risk.

Expert guidance

Continuous optimization of CerteroX by the people who built it.

All Certero services are provided directly by our project management team and Subject Matter Expert consultants.

Before you ask

The short answers.

Who is it for?

CerteroX SaaS customers only.

How much of my team’s time does it take?

One remote review meeting a month. Everything else sits with us.

Does it replace our support agreement?

No. Support fixes things when they break. Managed Service Lite keeps your environment optimized so fewer things drift in the first place.

How quickly can it start?

Speak to your account manager and we will confirm timings for your environment.

Book your 20 minutes

Let us show you what we would find in your environment.

Book 20 minutes with your account manager and we will walk you through where coverage or data quality is most likely slipping today.

Managed Service Lite

Book your 20 minutes.

Your account manager will be in touch within one working day to agree a time.