For customers of established ITAM vendors
The new challenges are different and will be bigger, more importantly they are immediate, not slow burners
Over the last several years the IT asset management market has evolved beyond recognition. New asset classes have arrived in waves, each one demanding the controls and management. None of them were on the roadmap of the established vendors and in most cases are still not. When it’s on roadmap they are partial and/or struggling to deliver.
Hardware asset management and software asset management are still important and they are not going anywhere.
The new asset classes and associated challenges such as SaaS, Cloud, AI, Shadow IT, FinOps to name a few.
The explosive profliferatation of these assets and challenges these create has only just started. Just imagine how difficult the challenge is going be in as little as 12 months time, let alone 5 years time.
Who knows what the next asset classes will be?
Where attempts were made, they covered one or two of the new asset classes and left the rest with poor coverage or no coverage at all. The gaps were not technical oversights. They reflected a product strategy written for a different decade.
Most of that generation was then acquired — some by ITSM vendors, some by larger ITAM vendors. The consolidation suppressed further innovation. Priorities conflicted. Skill sets did not carry across. The roadmaps that customers were promised quietly slipped resulting a Frankenstack of acquisitions.
The standalone vendors that remain have largely stood still. The strategy is to sweat the existing install base for as long as possible. Status quo is all that’s left. It will not be enough for long.
“ITSM vendors don’t do IT asset management. Their core business is workflow. They want CIs in the CMDB. That’s not the same problem.”
Accepting the status quo — waiting on the roadmap that’s been coming for years, making do with point solutions that don’t talk to each other — will not end well. The challenges are compounding. The cost of the decision you’re not making gets larger every quarter.
Five questions worth sitting with. If one or two land, it’s probably worth another conversation.
If any of those five questions resonated, we’d suggest three short stops. Each one is a different view of the same problem — what’s changed, how to think about it, and what a platform built for today actually does.
The Challenge
The challenges every organization is facing today — and why the old asset-management playbook can’t cover them.
Watch the challenge
The Approach
How Certero suggests you approach the new landscape — Visibility, Observability, Management, Governance.
Watch the approach
The How
How CerteroX tackles these challenges in a controlled, structured, measurable way — across ITAM, SAM, SaaS, Cloud, and AI.
Watch the approach
