How Skagit Regional Health used Certero’s unified ITAM and SAM solutions to automate inventory, strengthen security, and deliver multi-million-dollar licence optimisation savings.
Challenges
With thousands of users, from clinicians to administrators, each with different hardware and software requirements, Skagit Regional Health faced challenges that limited visibility and governance:
- Complex vendor compliance and licence optimisation
- Manual processes slowing visibility and governance
- Limited insight into patching and security vulnerabilities
The Project Management Office Lead introduced a new IT governance strategy, but success depended on a next-generation Software Asset Management (SAM) platform capable of providing fundamental visibility and observability of IT infrastructure, automating processes, supporting cloud transformation, and improving visibility across the entire IT estate.
“When we reviewed the responses to the initial RFP, Certero offered the best solution for our requirements.”
- Project Management Office Lead
The Certero Solution
After a competitive RFP process, the organisation selected Certero ITAM and SAM, an end-to-end solution that discovers and makes sense of IT hardware and software and can manage software applications across all required operating systems; Windows, Mac, Unix and Linux.
Certero’s automation replaced manual processes, enabling licensing experts to accomplish the work of several teams with only a few clicks. Cloud provisioning ensured rapid deployment and faster time to value.
Within months, Certero delivered a complete Effective Licence Position (ELP) and comprehensive on-site training. The sessions revealed further platform capabilities, enabling real-time hardware inventory automation and a stronger governance and security posture.
“Having so much automation built into the product, including patching, has made our lives a lot easier, and I doubt we could have achieved similar results so quickly with any other vendor.”
- Project Management Office Lead
Value beyond expectation
During training, the team discovered additional platform capabilities that delivered broader visibility and tighter control over their IT estate, extending the project’s original goals. This allowed them to manage patching proactively and strengthen cybersecurity, accelerating their move to the cloud.
“Certero provided both rapid time to solution and rapid time to value.”
- Project Management Office Lead
Business Benefits
- Multi-million-dollar licence optimization savings
- Full visibility of all IT hardware and software assets
- Improved governance and compliance for future audits
- Enhanced security through real-time patch monitoring
- Rapid deployment and faster time to value
- Increased efficiency through automation and reduced manual effort
Summary
Certero helped Skagit Regional Health transform its IT governance and license management through automation and greater visibility. By implementing Certero SAM and ITAM, the organisation gained complete control over its software assets and improved security, delivering substantial financial and operational value that sets a new benchmark for digital transformation in healthcare IT.
Company Profile
Name: Leading Healthcare Organization
Industry: Healthcare
Region: USA
Clients: Statewide patient-centred care provider
Estate Size: 5,500+ devices
Products Purchased: Certero ITAM and SAM
