EMPOWERING YOU WITH COMPLETE VISIBILITY AND CONTROL

Shining a light on Shadow AI to reduce costs and compliance risks

Learn exactly how AI is used in your business, no matter where it is. CerteroX helps you easily navigate your entire digital estate, using natural language queries to see who is using AI, what they’re using, how they’re using it and what it could be costing you.

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Do you know how AI is used in your business?

Departments and individuals aren’t waiting for IT and finance teams to approve the use of AI tools in their daily work. They’re already using it, choosing the newest tools to test how to make their lives easier. But this Shadow AI infrastructure is potentially creating a productivity and data privacy problem.

Certero AI makes it easy to find and monitor every instance of AI in your business. Our AI-powered search tools enable you to simply ask plain language questions of your entire digital estate, pulling details of how AI is being used in your business, who’s using it, and what the potential problems or benefits could be.

The Rising Challenge of Shadow AI

Privacy liability

Security gaps

Lack of transparency

Duplicated tools

Unmanaged implementation

Using AI powered search to uncover shadow AI in your business

To effectively and safely manage the rollout of AI in your business, you need to understand how it’s currently being used. Shadow AI isn’t a future problem, your teams are already creating it by downloading instances like Gemini, ChatGPT, Claude and other tools.

And they’re potentially feeding sensitive information into these tools that could cause serious compliance problems. CerteroX brings next generation visibility to your growing AI estate so you stay in control of how investments are made and tools are used.

AI-driven automation delivers 20–40% efficiency gains in IT operations.

77% of executives report measurable productivity improvements from AI-enabled tools.

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Certero shadow AI detection

CerteroX uses next-generation AI search capability that allows you and your team to easily ask questions about how AI is being used in your business, with explainable answers provided that help you make informed decisions about your future investment. Retain centralised governance and control over your AI usage policies to optimise spend and remove security risks.

For enterprise-wide shadow AI discovery and management

CerteroX is designed for enterprise organisations that need to get visibility, control and management of how AI is deployed in their business.

Take Control of Shadow AI

Interrogate browsers to see who is downloading AI tools

Categorise AI applications by business use or risk profile

Use usage data to apply governance policies, assign ownership and enforce best practice

Get complete visibility of your AI estate including usage, costs and renewals

Working with Certero on setting up our servers and sites was a very positive experience, and the training provided was in depth and useful. We are currently using Certero to manage our assets across many sites and for around 4000 users, and this is proving invaluable to manage our fleet. The level of customisation is excellent, and the support provided since starting to use Certero has been exemplary, with very fast response times and highly skilled assistance.

The Certero platform provides a true single pane of glass view of all our IT assets, enhancing our technical support capabilities as well as enabling precise financial business decisions.

We have an excellent team in Certero. They responsive and clearly knowledgeable about all things ITAM.

Right from the start Certero demonstrated their customer first ethos and it is clear that this is front and center to everything they do. They are responsive, helpful and try to accommodate our needs as a customer.

Certero for Enterprise SAM is extremely easy to configure, administer and use on a daily basis. It provides us with real time SAM & ITAM information that allows us to make informed decisions quickly & easily across a very complex estate of around 300 UK locations & several different business models. The additional modules that it comes with such as Software Distribution & Patching are truly superb and have been used to replace several other 3rd party products to increase productivity and efficiency. Certero as a business are excellent to deal with, they completely understand your individual requirements & provide excellent on-going support.

Working with Cetero has been absolute pleasure, Their teams dedication to excellence and commitment to delivering top-notch service is truly commendable. The level of professionalism and expertise displayed throughout our collaboration has exceeded my expectations, they have consistently proven to be a reliable partner.

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How Certero puts you in control of AI use in your business

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Find out how AI is really used in your business

Discover, secure and govern every AI application in your business whether you know about it or not. Certero provides next generation search capabilities directly within your digital estate to ask questions and quickly pull accurate data on AI deployments in your business.

Shadow AI Detection FAQs

Get answers to our most common questions about Shadow AI discovery and how CerteroX helps you get more control of Shadow AI across your hybrid IT estate.

What is Shadow AI?

Shadow AI is any AI tool or application that departments, teams and individuals add to a company’s IT estate without the authority and approval of the IT department. As AI tools like ChatGPT, Perplexity, Claude and others become more popular for tasks, shadow AI is becoming more of a problem.

The biggest risk of Shadow AI is that it creates an invisible layer of applications outside the management of IT. Without complete visibility of what tools or applications being used, it’s impossible to effectively manage potential security or compliance risks of AI tools. This is particularly risky with shadow AI because it’s still not completely clear how these tools store and use the data put into them.

Tools like CerteroX help you manage Shadow AI by providing accurate visibility of all the tools being used on your digital estate, including those added without the approval of IT. Using this information you can see how AI tools are being used and create more effective policies to block or manage these tools in the future.

Your CerteroX platform uses a combination of data from single sign on (SSO) providers, identity systems and browser insights to discover how AI tools – and what tools – are being added to your IT estate.

CerteroX can be delivered on-premise or as a SaaS solution that retains full functionality and all of our features, whichever best fits your requirements.

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