SAM Managed Services

A SAM Managed Service from Certero provides you with the expertise and technology to realize your license management & technology governance goals.

Challenge: How do you overcome skills & technology gaps to deliver effective SAM?

Whether you need to manage your software license compliance for strategic vendors, optimize spend on key applications and platforms or introduce new cost management initiatives such as cross-charging and self-service, effective Software Asset Management is critical.

But finding and hiring good SAM specialists is difficult, slow and expensive.

Certero helps organizations of all shapes and sizes achieve their goals through the delivery of full or partial SAM Managed Services, tailored to the individual needs of the organization.

Need to keep track of your on-going Oracle license use, risk and optimizations?

No problem.

Want to take a long-term view of your strategic software publishers?

We can help.

Having trouble filling skills gaps in your existing Software Asset Mamangement team?

We’ve got people for that. 

Whatever your Software Asset Management challenge, from creating a SAM program for the very first time to providing short or long-term specialist SAM resources, Certero has a range of managed service options that will fit your needs.

Why is a managed service from Certero is different?

Unlike many SAM services which are delivered by sizeable teams of unskilled data processors and presentation-makers more aligned to ‘SAM 2010’, Certero adopts a ‘SAM 2020’ approach of using its own intelligent technology to reliably and efficiently undertake the heavy lifting. This drives predictable consistency, assured quality, speed and less surprises or mistakes. Better results from smaller teams, every time.

Solution: SAM Managed Services from Certero

Call it SAM (Software Asset Management) or call it SLM (Software License Management), you can tailor the solution to meet the needs and goals of your business. The way in which Certero deliver its SAM Managed Services means that whether for the shorter or longer term, you can select the right service components for your needs today, and even adapt the scope of a SAM Managed Service as your needs change over time. A truly agile managed service offering, all underpinned with world class resources and the best, most advanced and capable technology available.

Popular SAM Managed Service components that address key challenges include:

Discovery & Inventory

The foundation for effective SAM and SLM. During the managed service, our team and technologies will ensure there are no gaps or hidden risks on your network and that your SAM program is based on 100% visibility of relevant software consumption across all platforms.

Continual Effective License Positions and Optimizations

A blend of the best technology with its high levels of automation, and our world class software licensing subject matter expertise, ensure you are always informed on the effective license position of your key vendors, see in near-real time when risks occur and the mitigation options available and get clear visibility of the information needed to plan for renewals and true-ups. Including this service component within a Certero SAM Managed Service will put you in the best position to both manage compliance risks and optimize the use and cost of your deployed software.

Licensing Help Desk

A license and contract advisory service giving you access to Certero specialists in all the major software publishers’ licensing schemes.

SAM Maturity

The ideal service component for those looking to baseline their current capabilities, and have a clear plan to reach their target level of SAM maturity, with the right level of support from Certero throughout the SAM Managed Service.

Vendor Audit Defence

An ‘insurance policy’ built right into the SAM Managed Service giving you the reassurance that, in the event a vendor in scope of the managed service initiates an audit, Certero are there to help, guide and support you right from the start of the process.

Education and Training

Built into the managed service, we ensure your team receive the training they need to get the best out of the Certero solution.

The Benefits of a SAM Managed Service from Certero

Technology included

No need to provision any technologies to support the managed service. Everything our consultants need is provided by Certero.  

Full SaaS option

You don’t need to even deploy SAM technology on-premises, Certero can run everything in the cloud. 

Save on hiring specialist skills

Having software licensing specialists available on-demand presents a significant saving over hiring expensive (and hard to find) licensing specialists.

Build your ideal SAM team

Create an effective virtual SAM ‘dream team’ by complementing in-house skills with additional skills from Certero.

Rapid ROI

No SAM Manage Service can provide a return on your investment as efficiently as one from Certero. This is because of our ‘SAM 2020’ capabilities of superior technology and class leading professionals who have the experience of implementing and operating a broad range of SAM Managed Services.

Guaranteed Satisfaction

Once we have agreed the goals of a services engagement, our teams will not rest until we have delivered full customer success.

Ready to learn more about a SAM managed service from Certero? 

[.as-a-service] Digital Transformation

Certero help organizations Digitally Transform their outdated operations and technologies in days and weeks not years. All of Certero’s solutions can be delivered as SaaS.

Certero Unified Platform
Learn more about Certero’s truly unique ‘unified’ platform.

Digital Transformation Edition
Transform in days and weeks, not months and years, start your journey now.

Verified Oracle LMS/GLAS Solution
Verified LMS (License Management Services), now GLAS (Global Licensing & Advisory Services) solution.

SaaS & Cloud Management
Manage Bill Shock, Cloud Sprawl, Toxic Consumption.

Enterprise Standard Edition – ITAM / SAM for Wintel
Default solution to manage ITAM/SAM for a Wintel environment. 

Enterprise Premium Edition – ITAM / SAM for Wintel
All you need in one place to manage your ITAM/SAM for a Wintel & Citrix environment. 

Datacenter
Stand-a-lone or holistic solutions for IBM, SAP and Oracle.

Software License Compliance
One Stop Shop, products and services for any solution – all in one

Business Intelligence Solution
See how to turn DATA into INFORMATION then transform into KNOWLEDGE, all in a few clicks. 

IT Asset Visibility
Find out: What do I own? Where is it located? Who is using it?

ITSM & CMDB Integration 
Populating the CMDB with ‘Quality’ asset information is more critical than ever

Everything in One place, True Unification

IT Hardware, Software, SaaS and Cloud Asset Management products that can run ‘stand-a-lone’ or ‘holistically’ and optimally together as a single solution, no dependencies. True unification across all asset and platforms and all delivered as SaaS. All of Certero’s products have the best TTV (Time to Value) by some distance.

Certero for Enterprise ITAM
Networks, printers, routers, Wintel, Mac, Linux, zLinux, Unix, all virtualizations and much more…

Certero for Enterprise SAM
Focused on Wintel software vendors, including automated solutions for Microsoft, Adobe and much more…

Certero App Centre 
Enterprise ‘Application Portal’ for Self-Service application provisioning.

Certero for Mobile
Go beyond standard MDM and deliver full management and security for your mobile workforce.

Certero SRDB (Software Recognition)
Transform raw software inventory data into actionable intelligence about application usage and licensing.

Certero for Oracle 
Optimize your Oracle Database, Middleware and E-Business Suite applications.

Certero for IBM
Discover and manage all IBM software & entitlements across the network. Dual Inventory, ILMT and Certero.

Certero for SAP Applications
Managing and automating the analysis of complex SAP named user and engine licenses across your estate. 

Passworks
An intuitive self-service password reset solution that can reduce service desk calls by 30%. 

PowerStudio
PC Power Management solution. Save money and reduce your carbon footprint. 

World Class Expertise ‘When you need them’.

A ‘One Stop Shop’ with the best technology and People using establish ISO standards.

SAM Managed Services
Expertise and technology to realize your license management & technology governance goals.

Discovery and Inventory
Achieve full visibility of all computers, servers and other IT assets across all platforms and locations. 

ELP and Optimization
Build and deliver ELPs & optimization reports for key software publishers.

SAM Maturity Assessment
Enhance your SAM program with the insight of focused & relevant improvement recommendations. 

Training and Education
Quick & effective knowledge transfer from Certero’s licensing and vendor experts. 

Gartner Peer Insights Customers’ Choice

Rated #1 for SAM Customer Satisfaction year after year, after year

Advice and Guidance
For the latest in ITAM, SAM, Cloud and SaaS Asset Managemet .

White Papers and eBooks 
Download the latest white papers and eBooks for key insights and guides.

News
Read the latest news from Certero and the industry.

Events and Webinars
Keep up to date with Certeros latest webinars and events.

 

Videos
View our range of product videos, webinars and customer case studies. 

Data Sheets
Download our datasheets which highlight the key benefits and features of our world class products and services. 

Case Studies 
See how organization around the globe change they way they [do IT].

We think [and do] IT Differently.

We don’t believe in claiming to be something we’re not. We will not do mediocre, average, indifferent, or outdated. We are different and will do it differently.

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