RSC improves IT visibility with Certero for Enterprise SAM
The Royal Shakespeare Company (RSC) is a British theatre company, based in Stratford-upon-Avon, England.
They wanted to change their inventory process to one based on ITIL standards and replace their existing flat file system of inventory. In addition, their service desk wanted a solution that would integrate with their existing ITSM platform, so after assessing the available options the RSC decided that the integrated inventory capabilities offered by Certero for Enterprise SAM made it the right solution for them.
“We now have an absolute picture of all live equipment, in real-time with 100% reliability. The information is available from one central data repository through a single and easy-to-use UI that makes it very easy and quick to get the information we need within seconds”Jacqui Stanley
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