fbpx

ITAM & SAM for Remote Working

Mar 26, 2020

Home / Expert Advice / ITAM & SAM for Remote Working

 

Matt Fisher, Chief Storyteller

The chances are you’re reading this from home right now. Like millions of workers around the world forced into remote working by the coronavirus pandemic. But regardless of where are physically working from, organizations still need to support their business operations and fulfil their governance obligations.

And just as many IT teams have quickly rushed through the adoption of online productivity suites or collaboration platforms, now the SAM and ITAM teams find themselves with the challenge of not only managing this new technology consumption (some of which they might not even know about yet), but also having to establish governance over users and devices that are no longer in offices.

This introduces a set of complexities and challenges that some organizations have never faced before.

The good news is that, if you’ve already had to adopt remote working, but don’t yet have the tools in place to monitor technology consumption remotely, Certero is ideally-placed to help.

Here’s why:

 

SaaS architecture makes provisioning and deployment painless

Certero’s unified platform is a ‘true SaaS’ solution, designed from the ground up to be rapidly deployed in Azure, AWS or Google cloud environments. This makes it ideal at times when the last thing organizations want to do is introduce cost, risk or disruption into their mission-critical datacenters. Instead, by provisioning from the cloud, normal daily operations can continue unhindered while SAM and ITAM professionals get the tools they need to manage technology governance remotely.

 

Everything you need in a single unified platform

With Cetero, you get the full ITAM and SAM capability, across all platforms and locations, in a single install, a single asset repository and a single pane of glass [see below for more details]:

  • Discovery & Inventory
  • License & Subscription Management
  • Software Distribution & Patch Management
  • SaaS Monitoring
  • Full Remote Access

Get results in minutes, not months

Thanks to Certero’s modern architectural advantage, with our IT Asset Management Solution you can start building a picture of your IT assets in minutes, not weeks and months. In less than 20 minutes, you can have a fully configured instance of Certero up and running, with inventories flooding in shortly after that. Even for organizations with tens of thousands of devices, a full inventory can be achieved in days.

Why Certero excels in remote working scenarios

Thanks to its unique architectural advantage, Certero’s SaaS delivery model enables the Unified Platform to be completely provisioned, configured and maintained remotely (and in minutes, not months), providing value immediately and with role-based access to a wide range of stakeholders from across the business.

Here are just some of the ITAM and SAM benefits of managing remote workers and devices with Certero:

 

1. Full discovery and inventory – in the office, at home, on the move.

Certero has the most flexible and comprehensive discovery and inventory capabilities available. Meaning that you can combine information from datacenter servers and other on-premises devices with information collected remotely from laptops and mobiles away from the corporate network. To help illustrate this, here are some example scenarios:

For remote workers that connect via a VPN connection:

  • The agent can be deployed directly to their computers manually or automatically directly from Certero (or through incumbent tools like SCCM)
  • Inventories will be collected automatically and reported back to the Certero server as soon as the device connects over VPN
  • Agent-less scanning is possible whenever the device is connected over the VPN connection

For remote workers that do not always use a VPN connection:

  • Where our agent is already deployed, it can be easily configured to report into a secure internet facing Endpoint Server, thus ensuring inventory and application usage data is available.
  • The agent can also be directly downloaded from your instance of the Certero solution via a browser and installed locally (users will require appropriate local privileges)
  • Your authorized personnel can remotely connect to the user’s computer (such as those available from Microsoft System Center, TeamViewer, Dameware and others) and install the agent.

 

2. Software distribution and patching activities maintained.

You can continue to distribute and remove software, or ensure computers are patched according to your policies for those computers connecting remotely, automatically and seamlessly. This ensures continuity of key ITAM and SAM functions throughout changing work practices.

 

3. Tracking the increasing use of SaaS apps.

Whether it’s the adoption of collaboration platforms or extending productivity suites online, Certero helps you keep tabs on changing user behaviors and gives you visibility of the uptake of SaaS applications. This means you can control cost by adapting license and subscription management practices to ensure that rapid adoption of new (or trial) services does not put the organization at financial risk.

 

4. Full remote access to the Certero Unified Platform.

Unlike outdated ITAM platforms that were never designed to be administered or used by remote staff, Certero is architected to empower staff to do exactly that. Every piece of functionality you could access in the office is open to you remotely. And if you opt for the SaaS delivery model, that administration is next-to-zero as our staff take care of all your most pressing hosting and administration needs.

 

If your organization is having to rapidly adapt to the proliferation of technology outside the workplace, Certero can help. Speak to one of our specialists today and let’s discuss how we can help you take control of technology governance in these challenging times.

Follow us on Linkedin for more Cloud
updates

i

Read more like this from
Certero

Ready to Speak to the Team that Makes Our Customers So Happy?

Certero's [software-as-a-service] Solution

Certero help organizations transform their outdated operations and technologies in days and weeks not years. All of Certero’s solutions can be delivered as SaaS with no loss of functionality. 

Certero Unified Platform
Learn more about Certero’s truly unique ‘unified’ platform.

Digital Transformation Edition
Transform in days and weeks, not months and years, start your journey now.

Verified Oracle LMS/GLAS Solution
Verified LMS (License Management Services), now GLAS (Global Licensing & Advisory Services) solution.

Cloud Management
Manage Visibility, Cost and Governance of your Cloud Resources 

Enterprise Standard Edition - ITAM / SAM for Wintel
Default solution to manage ITAM/SAM for a Wintel environment. 

Enterprise Premium Edition - ITAM / SAM for Wintel
All you need in one place to manage your ITAM/SAM for a Wintel & Citrix environment. 

Datacenter
Stand-a-lone or holistic solutions for IBM, SAP and Oracle.

Software License Compliance
One Stop Shop, products and services for any solution – all in one

Business Intelligence Solution
See how to turn DATA into INFORMATION then transform into KNOWLEDGE, all in a few clicks. 

IT Asset Visibility
Find out: What do I own? Where is it located? Who is using it?

ITSM & CMDB Integration 
Populating the CMDB with ‘Quality’ asset information is more critical than ever

SaaS Subscription Management
Discover, manage and optimize your SaaS investments.

Everything in One place, True Unification
IT Hardware, Software, SaaS and Cloud Asset Management products that can run ‘stand-a-lone’ or ‘holistically’ and optimally together as a single solution, no dependencies. True unification across all asset and platforms and all delivered as SaaS. All of Certero’s products have the best TTV (Time to Value) by some distance.

Certero for Enterprise ITAM
Networks, printers, routers, Wintel, Mac, Linux, zLinux, Unix, all virtualizations and much more....

Certero for Enterprise SAM
Focused on Wintel software vendors, including automated solutions for Microsoft, Adobe and much more...

Certero App Centre 
Enterprise ‘Application Portal’ for Self-Service application provisioning.

Certero for Mobile
Go beyond standard MDM and deliver full management and security for your mobile workforce.

Certero SRDB (Software Recognition)
Transform raw software inventory data into actionable intelligence about application usage and licensing.

Certero for Oracle 
Optimize your Oracle Database, Middleware and E-Business Suite applications.

Certero for IBM
Discover and manage all IBM software & entitlements across the network. Dual Inventory, ILMT and Certero.

Certero for SAP Applications
Managing and automating the analysis of complex SAP named user and engine licenses across your estate. 

Passworks
An intuitive self-service password reset solution that can reduce service desk calls by 30%. 

PowerStudio
PC Power Management solution. Save money and reduce your carbon footprint. 

Certero for Cloud Visibility, governance, reporting and control to IaaS and PaaS environments.
Certero for SaaS See, Manage and Eliminate Over-Spending with your SaaS Subscriptions.

Certero [Do IT] Differently - Technology Led Professional Services

Certero are pioneering the new way that ITAM & SAM services can be delivered.

SAM Managed Services
Expertise and technology to realize your license management & technology governance goals.

Discovery and Inventory
Achieve full visibility of all computers, servers and other IT assets across all platforms and locations. 

ELP and Optimization
Build and deliver ELPs & optimization reports for key software publishers.

SAM Maturity Assessment
Enhance your SAM program with the insight of focused & relevant improvement recommendations. 

Training and Education
Quick & effective knowledge transfer from Certero's licensing and vendor experts. 

Gartner Peer Insights Customers’ Choice

Rated #1 for SAM Customer Satisfaction year after year, after year

Blog
For the latest in ITAM, SAM, Cloud and SaaS Asset Management

White Papers and eBooks 
Download the latest white papers and eBooks for key insights and guides.

News
Read the latest news from Certero and the industry.

Events and Webinars
Keep up to date with Certero's latest webinars and events.

 

Videos
View our range of product videos, webinars and customer case studies. 

Data Sheets
Download our datasheets which highlight the key benefits and features of our world class products and services. 

Case Studies 
See how organization around the globe change they way they [Do IT].

We think [and do] IT Differently

We don’t believe in claiming to be something we’re not. We will not do mediocre, average, indifferent, or outdated. We are different and will do it differently.

About Us
Get to know us more

Our Story
See how our approach is different

Our Journey
A timeline of events

Our Vision, Mission and Purpose
Mission, Purpose and Values

Careers
Browse our current roles

Locations
Find our nearest location