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Why Now is the Time for IT to Embrace Self-Service Solutions (11am BST)
May 28 2020 @ 11:00 am - 11:30 am BST
In today’s world, we are increasingly being asked to do more with less, and this is being exasperated by the current crisis, where organizations are seeing slumps in profits and reduced service desk resources. With a sudden shift to remote working the already busy service desk is now overwhelmed with an influx of tickets, meaning now is a better time than ever to start looking implementing a self-service solution.
Discover how you can:
– Increase Productivity
– Enhance the User Experience
– Maintain Control and Decrease Risk
– Reduce Costs
Join Certero as we discuss real-life examples and help shape your business case for a self-service solution.
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