The challenges of implementing SAM

11 Apr 2016 | SAM/SLO, Uncategorized

When you are implementing SAM in your organization you will be faced with many challenges. Broadly these can be grouped into three categories: Hardware inventory, software license entitlement and organizational

Hardware inventory challenges

Today’s IT environment is complex and wide ranging for even the smallest organization. From mobile devices, like smartphones and tablets, through traditional desktop and laptops computers, servers and the datacentre to the cloud, there are a myriad of devices to identify and inventory.

All of these will be running software with different versions and editions (sometimes even on the same device), making your job even more difficult.

Software license entitlement challenges

Aside from what are termed the mega-vendors (Microsoft, IBM, Oracle & SAP) there are a multitude of large, medium and small vendors offering software your organization is in all likelihood using.

Every vendor has a different model for licensing and how it allocates your entitlement to use their software in different environments. One current hot area is virtualization and thin clients. Many organizations implement these technologies as a way of saving money, but completely fail to take into account the implications this can have on their licensing agreements. As a result they end up non-compliant with additional costs and penalties that can far outweigh the initial savings.

Usually, these instances of non-compliance are only discovered at the time of a vendor audit leading to unexpected costs and possible penalties.

Organizational challenges

Many organizations have recognized the need to address the management of their IT estate and have typically used an ITAM tool to understand this. Whilst such tools will provide some information on your software assets, it will not be of sufficient detail and intelligence to be of much use for SAM purposes.

Older SAM tools require different feeds to produce data in different files accessed through varied UIs and typically only provide point-in-time, rather than dynamic data. All of which cause the job of collecting and analysing SAM data to be time-consuming and onerous.

Matters can be further complicated by the lack of sponsorship of a SAM program from a senior employee. This results in a bottom-up, rather than top down approach and can lead to a dilution of the anticipated benefits due to inconsistent adoption across the organization.

If you would like to find out more about SAM and how to go about implementing it in your organization, download our white paper