About Certero

Specialist vendor and supplier of Software Asset Management, Enterprise Mobile Management, PC Power Management, and Password Reset products & solutions, complemented by world class services, including SAM Services

It’s just a better experience

Our mission

To be known for superior quality, innovation, customer service and value, through the products, solutions and services we develop, deliver or enable.

Providing the best solutions that work individually, and holistically together (multiple products working as a single product), seamlessly and optimally, on a single platform, culminating in a better experience, which is compelling and unique to Certero.

What do we do?

With core expertise in all elements of IT hardware & software asset management, Certero’s innovative, highly-automated, leading-edge solutions help organisations manage their software expenditure, minimise costs, optimise utilisation and streamline the entire software lifecycle.

Besides ITAM and SAM, we have also developed point solutions covering mobile device management, PC power management, self-service password management and self-service application requisition/deployment, all aimed at enhancing user experience, improving convenience, reducing manual intervention and saving time and cost.

Through a combination of the highest levels of professionalism, skills and experience, coupled with an on-going commitment to quality and customer service excellence, it’s our people, process and technology which sets us apart.

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Our approach is highly customer-centric, and in our latest satisfaction survey customers recorded 100% satisfaction.

View our latest survey results

How do we do it?

By thinking differently we have developed the most usable solutions that provide ‘A Better Experience’, encouraging daily use by accommodating any organization’s requirements regardless of scope, size or skills.

At Certero we like to keep things simple. It’s our firm belief that the development, enablement, and delivery of successful solutions comes down to the Power of 4 key things: world-class People, Process, Product, and Partners.

Certero People

  • Our people possess the highest levels of professionalism, skill, experience and innovation, combined with an on-going commitment to quality, continuous improvement and customer service excellence.
  • We take a proactive, consultative, practical approach to understanding and addressing customer challenges.
  • Our mind-set is creative, flexible, agile; we are disruptive and seek new ways to challenge the norm, not asking ‘why?’, but ‘why not?’

Certero Process

  • Our solutions and services are founded on ITIL principles and utilize best-practice as standard.
  • Our developers are located with, and work alongside, our delivery teams meaning that the people who actually use the technology have had a clear role in shaping it. This helps to ensure that solutions fully align to, and completely satisfy, customer requirements.
  • At Certero we believe real-life customer experience and a 100% satisfaction rating speak far louder than marketing hype. Time and again we are proud to hear that ‘with Certero it’s just a better experience…’

Certero Products

  • Best-of-breed technology designed to operate individually or alongside other Certero solutions, optimally on one platform: truly unique.
  • Developed from the ground up to deliver the highest levels of automation, reducing the need for costly and resource-intensive manual processes and thereby improving accuracy, speed and efficiency.
  • Exclusively non-legacy, meaning that as new features or versions are released they can be deployed with ease, eliminating the need for costly, time-consuming and disruptive migration exercises.

Certero Partners

  • Certero is committed to developing partnerships which deliver ‘best-in-class’ solutions and outstanding levels of customer satisfaction.
  • Our partner ecosystem perfectly complements Certero’s strengths and delivers enhanced coverage, scale, speed and flexibility.
  • Whether it be specific sector experience, customer insight or particular technical or services capabilities, our partners all possess the in-depth skills necessary to add value and deliver customer success.