Enhance Your ITSM Tool With
The CMDB is a repository which contains
information about each business critical Configuration Item (CI) in an IT
environment and its relationship with other CI’s. Understanding and building
detailed relationships between CI’s is crucial. AssetStudio® gathers
information on hardware, software and virtualised assets so you can define and
manage all Configuration Items (CI’s), key for change and risk analysis.
Due to a growing interest in adopting
best practices across IT
particularly according to standards such as ITIL, many organisations are
now deciding to implement a
configuration management database (CMDB) in
order to account
all the IT assets and configurations within the organisation and its services. With Software
Asset Management (SAM) added to ITIL in 2003 the inclusion of a populated
CMDB is now a must have for accurate
Software Asset Management (SAM).
enhance any existing IT Service Management (ITSM) tool by populating the CMDB
with information using the automated Discovery and Inventory functionality or
importing the information from an external source. Using AssetStudio® you
can also take advantage of the highly detailed information including printer
& toner levels & page counts to drive automation in your ITSM tool.
Whatever your requirements, AssetStudio® can